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© 2035 CARSON ALFORD

INFO

The Dynamic Speed & Strength platform was designed to replace an entirely manual client management process with a seamless digital ecosystem that could scale with the company’s growing demand. Research surfaced friction points across booking, communication, and membership management that limited client visibility and placed a heavy operational burden on trainers. These insights shaped a system that unified scheduling, payment flows, attendance tracking, and personalized session management into a streamlined and intuitive experience.


The solution was built through a hybrid UX and no-code build approach, allowing rapid iteration informed by user testing and real-world session data. High-fidelity prototypes validated workflow logic before implementation, while competitive analysis guided feature prioritization for premium memberships, loyalty rewards, and automated client engagement. The resulting platform established a structured, efficient foundation for both daily operations and long-term business growth.

Services

Product Strategy
Systems Architecture
High-Fidelity Prototyping
Workflow Optimization

Phases

Discovery --- Design & No-Code Build --- User Testing & Iteration --- Operational Implementation --- Future Concepting

Constraints

Manual legacy processes
High scheduling complexity
Limited operational bandwidth
Multi-tier membership logic
Accelerated delivery timeline

Outcomes

22% higher conversion to memberships

Average 6 minute improvement in booking time for tested users
Reduced manual trainer workload
Improved client retention signals
Clear roadmap for future scaling

Dynamic Speed & Strength, UX/UI Design (2022)

The Dynamic Speed & Strength platform was designed to replace an entirely manual client management process with a seamless digital ecosystem that could scale with the company’s growing demand. Research surfaced friction points across booking, communication, and membership management that limited client visibility and placed a heavy operational burden on trainers. These insights shaped a system that unified scheduling, payment flows, attendance tracking, and personalized session management into a streamlined and intuitive experience.


The solution was built through a hybrid UX and no-code build approach, allowing rapid iteration informed by user testing and real-world session data. High-fidelity prototypes validated workflow logic before implementation, while competitive analysis guided feature prioritization for premium memberships, loyalty rewards, and automated client engagement. The resulting platform established a structured, efficient foundation for both daily operations and long-term business growth.

Services

Product Strategy
Systems Architecture
High-Fidelity Prototyping
Workflow Optimization

Phases

Discovery --- Design & No-Code Build --- User Testing & Iteration --- Operational Implementation --- Future Concepting

Constraints

Manual legacy processes
High scheduling complexity
Limited operational bandwidth
Multi-tier membership logic
Accelerated delivery timeline

Outcomes

22% higher conversion to memberships

Average 6 minute improvement in booking time for tested users
Reduced manual trainer workload
Improved client retention signals
Clear roadmap for future scaling

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