(2025)
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Form3D, UX/UI Design [2025]
Form3D’s enterprise-grade printer management platform addresses the challenges of operating a large-scale 3D printing fleet across multiple industrial locations. The design focused on simplifying complex workflows, including onboarding and configuring devices, managing large-order print jobs, troubleshooting, and maintaining operational oversight, while supporting scalable role-based access and IoT-style printer grouping. The platform was conceived to provide a seamless cross-device experience, balancing mobile and desktop functionality with the operational needs of a technical workforce.
The project also explored system-level efficiency and error reduction through workflow modeling, automation of recurring tasks, and clear visualization of printer ecosystems. By translating intricate hardware and software interactions into an intuitive interface, the platform supports future growth, facilitates rapid adoption across teams, and reduces operational friction for large-scale industrial printing operations.
Services
IoT Design
Design for Connected Devices
Workflow Modeling
AI Integration Design
Phases
Discovery & Industry Analysis --- Systems Architecture & Workflow Modeling --- Cross-Platform Experience Design & Prototyping --- Edge-Case Handling
Constraints
Complex fleet management workflows
Multi-device cross-platform requirements
High operational efficiency demands
Need for successful operations with limited access to Wi-Fi communications
Outcomes
Unified portal supports improved operational efficiency
Workflow design reduces potential errors
Scalable system supports future fleet growth
IoT ecosystem enables advanced device grouping
EU Printer Setup Compliance Platform, Product Design (2025)
In response to new European Union security regulations impacting hardware distribution, our printer portfolio required a compliant setup experience to maintain eligibility within EU markets. The initial proposal centered on low-level command execution workflows that prioritized technical feasibility but introduced high user friction and operational risk.
I championed the end-to-end product design of a web-based printer setup platform that translated complex firmware-level compliance requirements into a guided, intuitive experience accessible to both small business operators and enterprise IT teams. The solution bridged hardware constraints, firmware behavior, and cross-platform software touchpoints to ensure seamless activation while maintaining regulatory integrity. Design decisions prioritized clarity, error prevention, and technical accuracy over visual embellishment, ensuring compliance and operational reliability at scale.
Through systems modeling, stakeholder alignment, and iterative prototyping, the platform redefined printer onboarding within regulated markets — balancing compliance, scalability, and usability without disrupting existing global distribution workflows.
Services
Product Strategy
Regulatory UX Translation
Connected Device Design
Cross-Platform Experience Architecture
Systems & Workflow Modeling
Executive Stakeholder Alignment
Phases
Regulatory Analysis & Technical Discovery -- Workflow Architecture & Systems Modeling -- Cross-Functional Alignment (Product, Firmware, Engineering) -- Web-Based -- Experience Design & Prototyping -- Iteration & Global Rollout Support
Constraints
Firmware-level security requirements
Cross-device setup consistency (Desktop / Mobile / Web)
Enterprise vs SMB user variability
Tight regulatory compliance deadlines
Legacy software modernization overlap
Outcomes
Delivered compliant setup platform for EU markets
Reduced user error risk through guided workflow architecture
Enabled scalable onboarding across diverse customer segments
Established foundation for future web-based device management expansion
Strengthened alignment between firmware, product, and UX strategy
FORM3D
UX/UI DESIGN
[2025]
© 2035 CARSON ALFORD
INFO
Form3D’s enterprise-grade printer management platform addresses the challenges of operating a large-scale 3D printing fleet across multiple industrial locations. The design focused on simplifying complex workflows, including onboarding and configuring devices, managing large-order print jobs, troubleshooting, and maintaining operational oversight, while supporting scalable role-based access and IoT-style printer grouping. The platform was conceived to provide a seamless cross-device experience, balancing mobile and desktop functionality with the operational needs of a technical workforce.
The project also explored system-level efficiency and error reduction through workflow modeling, automation of recurring tasks, and clear visualization of printer ecosystems. By translating intricate hardware and software interactions into an intuitive interface, the platform supports future growth, facilitates rapid adoption across teams, and reduces operational friction for large-scale industrial printing operations.
Services
IoT Design
Design for Connected Devices
Workflow Modeling
AI Integration Design
Phases
Discovery & Industry Analysis --- Systems Architecture & Workflow Modeling --- Cross-Platform Experience Design & Prototyping --- Edge-Case Handling
Constraints
Complex fleet management workflows
Multi-device cross-platform requirements
High operational efficiency demands
Need for successful operations with limited access to Wi-Fi communications
Outcomes
Unified portal supports improved operational efficiency
Workflow design reduces potential errors
Scalable system supports future fleet growth
IoT ecosystem enables advanced device grouping